How to Get TAGTHAi Easy Pay and FAQ

TAGTHAi Easy Pay is a simple and convenient e-wallet designed for foreign tourists traveling in Thailand. With this new feature, tourists can scan and pay easily via PromptPay at any shop, restaurant, and attraction all across Thailand.

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TAGTHAi
20 March 2025

How to Get the e-Wallet, TAGTHAi Easy Pay 

  • Visit a KBank Foreign Exchange Booth to apply for a PAY&TOUR prepaid card.
  • Bring your passport and the amount you’d like to exchange.
  • Register your PAY&TOUR prepaid card by filling the form with your information
  • Once registered, you can use your prepaid card to:
    • Pay at any store that accepts Visa.
    • Withdraw cash from KBank ATMs.

To scan PromptPay as well known in Thai QR payments, go follow these steps:

  • Download TAGTHAi Easy Pay and create an account.
  • Link your PAY&TOUR prepaid card in the app.
  • Tap ‘Easy Pay’ at the bottom menu.
  • Enter your passport number and the card reference number
  • Enter the PIN you set during registration at the KBank Foreign Exchange Booth
  • Review your details and press ‘Confirm’.
  • Once verified, you’re ready to scan and pay at any stores nationwide!
Download TAGTHAi to Connect TAGTHAi Easy Pay

Frequently Asked Questions

Application and Fees

Q1:How to apply for the PAY & TOUR prepaid card and e-Wallet?

  • Apply for the prepaid card at the KASIKORNBANK foreign exchange booth
  • Then, download TAGTHAi app and register your PAY & TOUR prepaid card in-app to activate your e-Wallet 

Q2: What is the application fee for the PAY & TOUR prepaid card and e-Wallet?

  • Free of charge until 31Dec 2025

Usage

Q3: Is currency exchange available for all countries?

  • Most currencies* are accepted, but Thai Baht cannot be added directly to the PAY&TOUR prepaid card.
  • To activate TAGTHAi Easy Pay. bring your own currency and exchange it at KBANK FX Booths.
  • Then, add it to your PAY&TOUR prepaid card and connect it to Easy Pay.

Q8: Where can I use the PAY & TOUR prepaid card and e-Wallet?

  • At any store that accepts VISA  
  • At any store that accepts PromptPay QR payment

Q4: How to top-up and get refunds?

  • Top-up and refund at any KASIKORNBANK foreign exchange booth.

Q5: Where can I check my transaction history and balance?

  • Transaction history and balance can be reviewed via TAGTHAi app

Q6: Who should I contact if I have additional questions?

  • Contact the K Contact Center at 02-888-8888

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